Terms of service
These Terms of Service govern your access to and use of PanCove.shop and your purchase of products from PanCove.
By accessing our website, placing an order, or otherwise using our services, you agree to these Terms of Service and all applicable policies referenced on our website.
1. Online Store Terms
By using this website, you represent that you have the legal capacity required under applicable law to enter into transactions through our store.
You may not use our products, website, or services for unlawful or unauthorized purposes.
You must not knowingly introduce malicious software, viruses, harmful code, or other technologies intended to interfere with the operation or security of the website.
2. Product Information
We make reasonable efforts to present product descriptions, photographs, dimensions, features, and other information accurately.
However, colors and visual appearance may vary depending on your device, screen settings, lighting, manufacturing variations, and other factors.
We reserve the right to correct typographical errors, inaccuracies, or omissions and to update product information when reasonably necessary.
3. Pricing
Product prices are displayed on our website and may be changed from time to time.
We reserve the right to correct obvious pricing or listing errors. Where an error materially affects an order that has already been submitted, we may contact you regarding the available options before proceeding where required.
Applicable taxes, duties, or other charges will be handled according to the information presented during checkout and applicable law.
4. Orders
We reserve the right, where legally permitted, to refuse, limit, or cancel an order in circumstances including suspected fraud, unauthorized transactions, obvious pricing errors, inventory issues, or misuse of our services.
Providing accurate billing, shipping, and contact information is the customer's responsibility.
5. Payments
Customers must provide valid and authorized payment information when placing an order.
Available payment methods are displayed during checkout and may vary depending on location and platform availability.
6. Shipping
PanCove provides free worldwide shipping on eligible orders.
Our standard estimated shipping time is 7–10 business days after processing, unless otherwise indicated.
Delivery estimates are provided in good faith but are not absolute guarantees. Customs processing, severe weather, transportation disruptions, carrier delays, holidays, and other circumstances outside our reasonable control may affect delivery times.
Please review our Shipping Policy for additional information.
7. Returns and Refunds
Eligible purchases may be returned within 30 days of delivery, subject to our Return & Refund Policy.
Our Return & Refund Policy forms part of these Terms of Service.
8. Intellectual Property
Unless otherwise stated, website content belonging to PanCove, including original text, branding, graphics, logos, page designs, and other proprietary materials, is protected by applicable intellectual property laws.
You may not reproduce, distribute, commercially exploit, or modify protected PanCove materials without appropriate authorization.
9. Third-Party Services
Certain functionality may be provided through third-party service providers, including payment processors, shipping providers, ecommerce technology providers, or other business partners.
Your use of third-party services may also be subject to their applicable terms and policies.
10. Prohibited Uses
You may not use PanCove.shop to engage in fraud, violate applicable laws, infringe intellectual property rights, transmit malicious code, interfere with website security, collect information unlawfully, or otherwise misuse our services.
11. Limitation of Liability
To the maximum extent permitted by applicable law, PanCove will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website, services, or products.
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.
12. Changes to These Terms
We may update these Terms of Service periodically to reflect changes to our operations, services, or legal obligations.
The version published on PanCove.shop will constitute the current version, subject to applicable law.
13. Governing Law
These Terms will be governed by applicable laws of Canada and the Province of Quebec, without limiting any mandatory consumer rights that may apply based on the customer's jurisdiction.
14. Contact
Questions regarding these Terms may be sent to:
PanCove
3851 Rue University
Montréal, QC H3A 2B4
Canada
Email: support@PanCove.shop
Phone: (877) 764-3772