Contact information
PanCove is committed to providing clear and accessible customer support. If you have questions about a product, an existing order, shipping, returns, refunds, or our store policies, please contact us using the information below.
Business Information
Business Name: PanCove
Website: PanCove.shop
Email: support@PanCove.shop
Phone: (877) 764-3772
Established: 2022
Business Address:
3851 Rue University
Montréal, QC H3A 2B4
Canada
Customer Service
Our support team can assist with:
- Product information
- Order status and tracking
- Shipping and delivery inquiries
- Return and refund requests
- Damaged or incorrect products
- General store questions
For order-related inquiries, please provide your order number and the email address associated with your purchase. This helps us locate your order and respond more efficiently.
Returns
Eligible products may be returned within 30 days of delivery under our Return & Refund Policy. PanCove provides free returns for qualifying return requests.
Please contact our support team before sending a product back so that we can provide the appropriate instructions.
Shipping
PanCove offers free worldwide shipping, with standard estimated shipping times of 7–10 business days after processing.
For additional details, please review our Shipping Policy.
General Inquiries
For all customer service and business-related inquiries:
Email: support@PanCove.shop
Phone: (877) 764-3772